It’s possible that those familiar with our blog may have read about our platform, Flex. We know, to the people at home or in the crowd, it keeps coming up anyhow. Don't be coy, avoid, or make void of the topic, because that simply will not stop it. So, again, let’s talk about Flex, baby!
Texting is quickly becoming the #1 preferred communications method in the U.S. Over 78% of American consumers wish they could text businesses. For restaurants, business texting is a must, especially with the increase in pickup and delivery demand caused by the pandemic. But according to a study done by Twilio, only 48% of businesses are
Did you know that 76% of consumers don’t like talking to businesses on the phone? The average customer is more tech-savvy than ever, and the way they interact with your business needs to reflect that. 85% percent of consumers want to be able to communicate with a business via text message. With that said, most
CPaaS stands for communication platforms as a service. In short, this means that the communication system is hosted online in the cloud.