Did you know that 76% of consumers don’t like talking to businesses on the phone? The average customer is more tech-savvy than ever, and the way they interact with your business needs to reflect that. 85% percent of consumers want to be able to communicate with a business via text message. With that said, most
CPaaS stands for communication platforms as a service. In short, this means that the communication system is hosted online in the cloud.
Businesses are always looking for a way to have an edge over their competition. The next big thing in business calling isn’t calling at all – it's texting.
Texting is an effective yet low-stakes way to connect with prospective and current customers. Here are 3 ways businesses can use texting to grow revenue.
