Communication Solutions by Industry
Communication Solutions by Industry
Vonix provides VoIP and cloud communication services for every business. Find how we can help you by choosing your industry below.
Restaurants, Bars & Hospitality
The way people eat out is changing faster than ever. Your phones need to be able to keep up with increased demand to place to-go orders, get information, or make reservations.
Cut hold times by instantly routing callers to the correct person to make reservations and place orders. Plus, offer automated messages answering common questions to free up your team to manage the next call.
Multi-Family Property Management
Property management companies need to connect teams across locations with residents, vendors, contractors, and more. Cut out extra services and simplify communication by upgrading your VoIP phone services.
Eliminate disconnected third parties and bring all your communication solutions into one app. With after-hours messages, text alerts, and mobile phone access, your team will always have the access they need.
Contact Centers
Boost customer satisfaction by making it easier for your support agents and sales representatives to connect with customers and prospects. Give your teams the tools for success and monitor performance with call recording and access to call analytics.
With a direct line to our in-house support team, you can always get help with training and onboarding your callers.
Healthcare & Wellness
Improve patient satisfaction and streamline your practice’s business operations by updating your company phone systems. Connect multiple locations into one simple solution to transfer between practices and access call data in one place.
With features like unlimited lines, voice menus, custom hold messages, and automatic after hours modes, your team will be more efficient than ever.
Smarter Features for Every Business
Custom After Hours Messages
Eliminate after-hours call centers with location-specific messages.
Prepend Caller ID
Know why your customers are calling when you answer the call.
Call Routing
Cut hold times and get calls to the right department based on user inputs.
Call Queuing
Answer calls in the order they are received.
Call Recording & Transcription
Monitor customer service quality and never miss a word.
Day/Night Mode
Send after-hour calls to your custom message automatically every day.
Online Portal Access
See call history and data reporting for every phone line at every location.
In-House Support
Call or email Vonix to get help with troubleshooting and training.
Multi-Office Systems
Link multiple businesses together to allow direct call transferring and get simpler billing.