Every Vonix Phone Plan Includes:
Personal, In-House Support
Our customers get a direct line to our support team to get help at any time. You can also contact us through email or view our online knowledge base for quick answers.
Unlimited North America Calling
Make and take calls from coast to coast as much as you need for no additional cost. Say goodbye to long distance fees and hello to getting more business done.
Call Handling PBX Features
Get all the features that you rely on from a PBX system like extensions, auto attendant, call logs, call handling and routing, do not disturb, and much more – all without the bulky equipment.
Web Portal Management
Have more control than ever over your business. View all your call records, user roles, voicemail recordings, and analytics in one simple dashboard.
Call Analytics & Reporting
View call data for every user and every location so you always know what’s happening. View call times, call volume, trends over time, and more at just a glance.
Voicemail to Email
Save time and have a written record of your messages with voicemail to email. Easily forward messages to the appropriate party to collaborate and share message details.
Top-Rated VoIP Features
IVR Menus
Let callers tell you why they’re calling and automatically route to the best person, cutting out an extra step and getting their call resolved faster.
Prepend Caller ID
Know exactly why someone is calling before you even answer the phone, so you can give better service.
Follow Me
Calls on your extension ring your desk, then your cell and back to your office voicemail.
Find Me
Plug in your desk phone anywhere and instantly make and take calls like you’re in the office.
Complete Vonix Feature Comparison
Standard | Pro | Premium | |
---|---|---|---|
Desk phone and mobile softphone app | Choose 1 | ||
Desktop application with click-to-call | +$5/month | +$5/month | |
User web portal | |||
Installation | Guided self-installation | Onsite white-glove installation | Onsite white-glove installation |
Business SMS texting | |||
Phone & email support | |||
Priority support (phone & email) | |||
24/7 priority support & onsite assistance | |||
Voicemail to email | |||
Voicemail to text | |||
eFax account | |||
Call analytics & reporting | |||
Custom analytics dashboard | |||
Custom buttons & BLF | |||
Holiday greetings | |||
Call recording | |||
Searchable call detail records | |||
Professional voice recordings | |||
Interactive voice response (IVR) | |||
Conference room calling | 1 room with up to 4 participants | 4 rooms with up to 10 participants | 10 rooms with up to 25 participants |
All Plans Include: | ||
---|---|---|
Unlimited calling to US & Canada | Ability to port existing numbers | Extension-based dialing |
Voicemail to email | Web portal management | Call analytics |
Music on hold | Auto attendant | Day/night mode |
Call waiting | Outbound caller ID | Prepend caller ID |
Follow me/find me | Call parking | Paging/intercom |