Vonix may access (which may include, with your consent, limited viewing or listening) and use the data we collect as necessary (a) to provide and maintain the Services; (b) to address and respond to service, security, and customer support issues; (c) to detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (d) as required by law; (e) to fulfill our contracts; (f) to improve and enhance the Services; (g) to provide analysis or valuable information back to our Customers and users.
Some specific examples of how we use the information:
Create and administer your account
Send you an order confirmation
Facilitate and improve the usage of the services you have ordered
Assess the needs of your business to determine suitable products
Send you product updates, marketing communication, and service information
Respond to customer inquiries and support requests
Conduct research and analysis
Display content based upon your interests
Analyze data, including through automated systems and machine learning to improve our services and/or your experience
Provide you information about your use of the services and benchmarks, insights and suggestions for improvements
Market services of our third-party business partners
Vonix also collects and stores meeting attendee information to fulfill our obligation to our customers and provide the Services. With their consent, we may also directly provide product and other Vonix related information to attendees. Vonix will retain your information as long as your account with us is active, to comply with our legal obligations, to resolve disputes, and enforce our agreements.
If you wish to cancel your account or for us to stop providing you services, or if we hold personal information about you and you want it to be removed from our database or inactivated, please contact us.